Senior IT Manager

Job Title: Senior IT Manager
Contract Type: Permanent
Location: Bangkok, Thailand
Salary: Negotiable
Reference: 532671_1497607242
Contact Name: Anya Buthsing
Contact Email:
Job Published: June 16, 2017 11:00

Job Description

Our Client:

  • A rapidly expanding IT E-Commerce company is looking for a Senior IT Manager in Thailand to take on the challenge. In this job, you will responsible for manage IT systems which are used in-country, ensuring effective incident management and continuous improvement.

Key Responsibilities:

  • Ensure availability of IT systems and IT infrastructure used in the country
  • Manage incident management and continuous improvement process
  • Make recommendations that drives innovation leading to ease of use for customer
  • Develop and facilitate best practices in a global IT team
  • Create system specifications (Use Cases, UML, Business Process Modelling)
  • Act as the primary e-business liaison to internal and external business teams as well as external development team for assigned projects
  • Provide Quality Assurance for newly developed solutions and coordinate user acceptance
  • Support deployment and post-launch maintenance/enhancement
  • Coordinate Change Requests and develop Release Plan

Key Requirements:

  • At least 5 years of experience in IT or related field proven experience with commonly used concepts, practices, and procedures within IT field.
  • Proven leadership skills
  • Strong verbal and written communication skills.
  • Must be able to communicate effectively and confidently with users, team members and management
  • Must be very detail-oriented and possess the ability to exercise independent judgement, work independently with limited supervision
  • Strong IT (project-) management skills and methods knowledge (e.g. Prince II)
  • Excellent analytical skills
  • Demonstrated facilitation skills
  • Must be able to elicit requirements from various personalities across organizational and geographical boundaries
  • Proven experience at driving consensus across multiple stakeholders
  • Experienced with requirements engineering tools and SQL databases
  • Willing to travel internationally
  • Advantageous with experience in B2C e-Commerce and logistics concepts
  • Master or Bachelor's degree in Computer Science/ Engineering or related fields

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