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Experience Design Lead

Job Title: Experience Design Lead
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Start Date: 19/06/17
Reference: 532677_1498183481
Contact Name: Leo Chak
Contact Email: lchak@argyllscott.com.hk
Job Published: June 23, 2017 03:04

Job Description

  • Holistic Service Design
  • O2O Activation across multiple channels
  • Create end to end customer experience

Join this newly created Business Innovation and Transformation team to work on organisation-wide digitalization projects! A team of multidisciplinary talents working together to transform the business. Here's a chance to help create industry leading digital solutions and curate engaging visitor experiences through human centric design approach!

You will help:

  • Craft and define customer experience through a blend of visual, digital, environmental, and brand design.
  • Advise / support business initiatives and work with event organisers to create end to end customer journeys.
  • Conduct design research to craft overall brand experience design guideline and implementation strategy.

Requirements:

  • MA/MS degree in architecture, branding, communication design or related studies.
  • 5+ years of design leadership experience
  • Visitor experience, event design related work experience is a plus
  • Strong communication design capabilities
  • Understand digital design
  • Business sensibilities
  • Ability to weave digital and analog user experience into something awesome
  • HCD practitioner
  • Passionate problem solver with strong leadership, communication and collaboration skills

If you are interested in exploring this role further, please send your resume to Leo Chak at lchak@argyllscott.com.hk or call directly on +852 3695 5175 for a confidential discussion.