Team Lead - Business Support

Job Title: Team Lead - Business Support
Contract Type: Permanent
Location: Singapore River, Singapore
Salary: S$70000.00 - S$90000.00 per annum
Start Date: ASAP
Reference: JN -122018-219529
Contact Name: Simon Ackland
Contact Email:
Job Published: March 06, 2019 03:23

Job Description

  • Implement various Group policies and guidelines at local level and provide ongoing advisory advice in order to mitigate risks and ensure compliance with Group directives and local regulations.
  • Prepare periodic reports and escalate key issues as per reporting protocol in a timely and accurate manner, in order to support decision making by local management and Group Office. Ensures follow-up on remediation actions so as to ensure prompt closure of outstanding issues.

Monitoring of Regulatory Reporting Obligations

  • Monitor the Company's mandatory regulatory reporting obligations by sending periodic reminders and perform follow-ups with the relevant department to ensure compliance with all mandatory reporting and communications within the stipulated timelines.
  • Perform timely escalation of issues or potential delays to management in order to prevent any breach which may result in regulatory or financial penalty.

Foreign Account Tax Compliance Act (FATCA)

  • Provide oversight, guidance and ongoing advisory to key BUs ensure compliance with FATCA requirements and obligations (e.g. onboarding, ongoing due diligence checks etc.).
  • Assist in preparation of annual FATCA reporting to IRAS, ensure timely monthly reporting and escalation of FATCA breaches to Group Compliance.
  • Provide FATCA training to key stakeholders and FSCs as required.
  • Monitor compliance with Group FATCA Compliance Manual including testing the adequacy and effectiveness of key FATCA requirements.

Data Privacy

  • Provide oversight, guidance and ongoing advisory to ensure compliance with the Personal Data Protection Act (PDPA) requirements and obligations.
  • Provide PDPA training.
  • Monitor compliance with PDPA requirements and conduct review of processes/controls and testing where required.
  • Maintain oversight on DNC/PDPA breaches and remediation.

Training to New Staff and FSCs

  • Develop slides and training programs ready for delivery

Provide ongoing compliance advisory and support to key business units (BUs)

  • Engage key BUs proactively, understand their business model/operations and create/raise awareness and understanding of regulatory/ industry requirements and company's policies.
  • Customize training tailored to BUs' needs/areas of concern.
  • Advise on regulatory and industry requirements and recommend solutions to support BUs' business requirements and initiatives.
  • Foster effective working relationship with BUs, through proactive engagement and support program to enable the growth of business in the right way.

Projects & Tasks

  • Develop and deliver the required presentation materials promptly to ensure that presentations/trainings are delivered on schedule to the relevant stakeholders.
  • Coach and mentor fellow colleagues via on-the-job training in order to develop and nurture new/ junior colleagues, increase their competencies and improve overall team performance.

Must haves:

  • Bachelor's Degree, preferably in business management, Insurance, Economics or Accountancy.
  • 5 to 7 years of working experience in financial industry, preferably in the insurance industry doing compliance-related work.
  • Leadership experience preferred
  • Insurance qualifications e.g. CMFAS M5, M8, M9, M9A, Health Insurance.
  • Compliance-related certifications preferred e.g. Diploma in Compliance, Associate of ACI etc.
  • Sound knowledge of the insurance industry, particularly in the area of regulatory/industry requirements e.g. Financial Advisers Act, MAS notices, LIA Guidelines.
  • Excellent team player

We are advertising this role on behalf of our client. Please contact Simon Ackland on +65 3157 1212 or email

EA Reg No.: R1652848 Agency Licence No.: 16S8105

EA Registration Number: R1652848
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105