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Synthetic Monitoring Analyst(Solarwinds WPM CA Nimsoft)

Job Title: Synthetic Monitoring Analyst(Solarwinds WPM CA Nimsoft)
Contract Type: Permanent
Location: Kuala Lumpur, Malaysia
Industry: Technology
Salary: Negotiable
Reference: JN -092019-443566
Contact Name: Yee Wan Chin
Contact Email: ychin@argyllscott.my
Job Published: September 11, 2019 03:12

Job description

Synthetic Monitoring Analyst(Solarwinds WPM CA Nimsoft)

Responsibility:

  • Perform end to end workflow and synthetic transaction monitoring and alerting
  • Analyse and report application performance trending, assess and recommend application / configuration enhancements or capacity improvements through the application lifecycle
  • Build end enact response protocols for proactive monitoring alerts
  • Participate in defect triage and incident resolution
  • Escalate and participate in Problem resolution process
  • Work with application development teams to identify key application performance metrics
  • Build and deploy application monitoring profiles
  • Prepare environment dashboards and report environment health and availability metrics
  • Application Availability Monitoring and alerting
  • Application Service transition (Monitoring configurations, New Application Onboarding)
  • Environments Support process workflow analysis (Service Now integrations/ITSM integrations and internal communications automation)

Requirement:

  • Min 5 years' experience in data centre monitoring environment
  • Knowledge on Wintel/Unix/Linux technology-Level 2 support
  • Proficient in Incident root cause analysis, coordination and resolution management
  • Experience in SolarWinds WPM CA Nimsoft and CA Products
  • Working experience of enterprise application monitoring
  • Experience in Enterprise systems and application delivery and Application Environment Planning/Provisioning
  • Working knowledge of service management and productivity tools such as IPSoft, ILMT
  • Experience in designing, implementation, supporting any monitoring tools is an advantage.

Interested, kindly share your CV ychin@argyllscott.my or reach out to me at +603 2174 9011

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.