Service Director

Job Title: Service Director
Contract Type: Permanent
Location: Bangkok, Thailand
Salary: attractive
Start Date: ASAP
Reference: JN -072018-174251
Contact Name: Anya Buthsing
Contact Email:
Job Published: August 15, 2018 11:56

Job Description

A rapidly IT Consulting firm is looking for Service Director based in Bangkok, Thailand. This role will responsible for managing the client relationship and conferring with internal analysts, developers and client executives regarding project specifications and goals.

Key Responsibilities

  • Oversea the delivery of multiple software engineering, development and IT Solutions
  • Establish goals and procedures to ensure consistently high service to clients
  • Plan and direct the translation of customer requirements into working instructions
  • Present project proposals to client management, negotiate to finalize timelines and costs; review/approve cost estimate and contracts
  • Assess available technology platforms and methodologies for projects; establish resources requirements; direct the recruitment of required technical staff; establish the distribution and location of required resources (offshore/onshore); and implement top-down project processes
  • Provide weekly/monthly status reports to internal management meeting and steering committee with client
  • Communicate effectively with project teams and clients to establish clear goals, timelines and expectations

Key Qualifications

  • Thai Nationality
  • Bachelor's or MSC degree in IT, Business Administration or equivalent
  • At least 5 years leadership experience (top management) within the consultancy firm
  • At least 15 years of relevant progressive professional work experience
  • Proven ability to achieve and deliver results through driving improvements in organizational effectiveness
  • Experience in leading and motivating a team
  • Excellent communication skills, both oral and written, with various audiences; mature, confident, assertive communication style
  • High levels of patience and calm working under pressure
  • Excellent organizational skills; ability to prioritize and manage multiple tasks
  • Strong interpersonal and management skills including negotiation skills and managing indirectly stakeholders

If you are interested in exploring this role further, please send your resume to Anya Buthsing at or call directly on +66 2 701 2565 for a confidential discussion.