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Service Delivery Manager -120K

Job Title: Service Delivery Manager -120K
Contract Type: Permanent
Location: Bangkok Province, Thailand
Industry: Technology
Salary: THB1200000.00 - THB1440000.00 per annum
Start Date: ASAP
Reference: JN -112019-445712
Contact Name: Tuchapan Kaewmanee
Contact Email: tkaewmanee@argyllscott.co.th
Job Published: November 18, 2019 08:51

Job description

Argyll Scott is working with Global Technology company to find a broad knowledge of IT operation and support candidate with good understanding of IT process such as ITIL, SLA. If you are those who want to deliver servicees across APAC. this is for you!

What you will do:

  • Lead the system engineer teams to deliver a well standard and a timely response to the customers
  • Manage escalations, incidents report as well as supervising and enforcing CPI Process
  • Collaborate with Project Managers, Architects and Service Delivery Managers to setup or harmonize standards, policies and procedures

Who you are:

  • Over 10 years of IT management and People Management.
  • Broad range of IT knowledge and concepts
  • Understanding of IT support and maintenance environments (incident, problem, changes, etc.)

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.