Regional Director of Retail Operations Excellence

Job Title: Regional Director of Retail Operations Excellence
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: JN -022020-447829
Contact Name: Christy Wong
Contact Email:
Job Published: February 11, 2020 03:59

Job Description

Our client is a multi-national lifestyle retail group, they are now looking for a Regional Director of Retail Operations Excellence to lead and drive the retail development and align the operations across Asia countries.


  • Develop a Centre of Excellence for Retail Operations, drive alignment across brands, leverage & populate best practices
  • Streamline and standardize retail operation standards in order to enhance operation efficiency and improve retail productivity
  • Provide guidance and support to Retail Directors / Managers of all brands to maximize sales and profits
  • Enhance operation planning/manuals by formulating and improving existing policies, guidelines and procedures for sales target achievement, inventory management & staff training
  • Explore technology and business innovation to enhance effective retail management and instore customer experience as well as new initiatives to improve store productivity & operation efficiency
  • Support and work with business counterparts to develop CRM and Merchandise Excellence Program


  • Degree holder in Business or related discipline and with minimum 10 years of solid retail operations experience
  • Strong influencing and collaboration skills
  • Fluent in English, written & spoken in Chinese is an advantage
  • Experience in China market retailing chain operations

If you are interested in exploring this role further, please send your resume to Christy Wong at

More exciting opportunities may be found on the Argyll Scott website at


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