NHS Payroll Specialist
|Job Title:||NHS Payroll Specialist|
|Location:||Belfast, County Antrim|
|Contact Name:||Paul Tobin|
|Job Published:||June 12, 2018 17:33|
*Provide a focus for SLA management and customer satisfaction across the relevant customer base and ensures the information systems and the review structure for SLAs and client satisfaction are in place and effectively used
*Continuous and demonstrable improvement of productivity resulting in increased cost effectiveness and value
*Managing projects for clients
*Monitor and ensure that processes are in place to pro-actively protect consistent service quality through rigorous management of quality procedures
*Ensure resources, capabilities and capacity to meet both existing and new business demand
*Provide expert problem management support to difficult, high profile customer issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit
*Ensure robust tools and processes are in place to support the customer and allows the team to deliver their best service
*Motivate, develop and mentor team to deliver a professional and superior service
*Maximises client account growth opportunities
*Champions team-working and knowledge sharing and promotes learning and career development opportunities.
The ideal candidate:
*Experienced in large NHS Trust Payroll management
*Experience of managing a team of payroll staff
*Extensive experience in the use of ESR Database
*Strong change management experience.
If this opportunity appeals to you then please apply today. Only successful applicants will be contacted but all will be considered for future suitable roles. We look forward to receiving your application.