Manager - Operation Excellence

Job Title: Manager - Operation Excellence
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Salary: Negotiable
Reference: JN -072019-441856
Contact Name: Calvin Chan
Contact Email:
Job Published: July 25, 2019 06:07

Job Description

A fast-growing retail operator, under a listed real estate development group, with retail and commercial projects in Hong Kong and China, is looking for a Manager for the operation excellence team. The Operation Excellence Manager will have to work across departments to improve the service and processes in the group.


  • Identify any current or impending problems, and implement effective solutions from an operational perspective
  • Work across and communicate with other departments to standardize and improve company operation procedures
  • Lead and manage corporate level projects, and cooperate with other departments for revision and execution
  • Review and standardise front end staff policy and guidelines


  • Degree holder with at least 8 years of experience in operation excellence, quality assurance, risk management, internal or external audit
  • Strong project management skills and interpersonal skills
  • Ability to create and maintain good working relationship with all levels of staff
  • Good command of written and spoken English and Mandarin
  • Candidates with less experience would be considered as Assistant Manager

For more information, please feel free to contact Calvin Chan at +852 3695 5186 or send your CV to cchan<at>

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.