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Head of Travel Retail - Operations

Job Title: Head of Travel Retail - Operations
Contract Type: Permanent
Location: Singapore, Singapore
Salary: Negotiable
Reference: JN -072018-174389
Contact Name: Annie Chan
Contact Email:
Job Published: July 30, 2018 09:14

Job Description

Head of Travel Retail

Our client is a Global alcohol brand with their Regional office in Singapore. They are expanding their Travel Retail team to compliment their growth and drive within this business unit.


  • Create and roll out training materials and programs to advance the development of BA's to achieve sales and service objectives
  • Manages a team of trainers delivering effective trainings & workshops, adapted to each operator, including but not limited to the company, the brands, the products, the consumer experience, store operations
  • Development and maintenance of a retail excellence foundations
  • Building retail excellence capabilities, operationally and direct towards consumer
  • Define targets setting and incentive programs and support commercial teams for implementation and tracking
  • Communication Developing and managing a Communication program to Retail managers, best practice sharing in the region and within GTR


  • 8-10 years experience in retail management
  • Consumer and sales focus
  • Strong people management skills
  • Solid experience in field coaching preferable
  • Independent & self-starter
  • Confident (in presenting and influencing at all levels)
  • Willing to travel regularly, regional & worldwide - up to 50%
  • Genuine interest in and appreciation of luxury products
  • Excellent written and verbal communication skills
  • Fluency in spoken & written English & Mandarin
  • Computer skills (PowerPoint, Excel, Word, Design software a plus)

If you are interested in exploring this role further, please send your resume to Annie Chan at or call directly on +65 3157 3017 for a confidential discussion.