Head of Operations (Maritime)

Job Title: Head of Operations (Maritime)
Contract Type: Permanent
Location: Singapore, Singapore
Salary: Negotiable
Start Date: ASAP
Reference: JN -082019-443101
Contact Name: Sebastian Ho
Contact Email:
Job Published: August 21, 2019 09:04

Job Description

Key Responsibilities :

  • Executing the business plan and driving all core operations for the company.
  • Rationalize existing activities and build robust processes to ensure scalability of the operations to meet sales/growth target
  • Introduce Quality Control & Testing across the value chain to reduce reworking, installation issues, and product misconfiguration issues.
  • Managing the customer relationship during the onboarding process; working closely with the Product and Engineering team to ensure proper installation and set-up of all equipment and software onboard ships
  • Creating a strong customer support system to ensure high customer satisfaction
  • Continuously Identify ways to lower costs of operation without compromising the value proposition and quality of the product
  • Developing and maintaining an operational dashboard to monitor the performance of the company
  • Implementing standard operating procedures to ensure consistent operational excellence for the venture
  • Ensuring all business operations confirm to all regulatory terms of the market


  • Extensive experience in Operational functions, such as procurement, purchasing, inventory management etc.
  • Expertise in designing processes and subsequently training team members to adopt new ways of working
  • Experience with the deployment of electrical & electronic systems (preferred)
  • Experience in handling outsourced teams and handling procurement from major procurement hubs
  • Excellent leadership skills leading large operation teams
  • Experience with working in the shipping industry is preferred
  • Experience in leading change management initiatives
  • Entrepreneurial and risk-taking individual with a strong passion for being involved in a start-up environment
  • Ability to work with executive level stakeholders

EA Registration Number: R1548599
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105