Head of Innovation

Job Title: Head of Innovation
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: JN -072019-442253
Contact Name: Wanny Soh
Contact Email:
Job Published: November 01, 2019 08:00

Job Description

Key Responsibilities:

  • Drive digital acquisition and engagement agenda for the bank's clients
  • Formulate & drive strategic direction and priorities of innovation projects across multiple customer segments,
  • Plan, design and deliver digital acquisition and engagement solutions by collaborating with business, products and technology partners
  • Manage digital projects - research, business requirement gathering, user experience, UAT, launch marketing, market promotion etc
  • Increase customer conversation rate & optimise cost per acquisition on digital channels
  • Drive public website channel and other digital media channels development with marketing benchmarking, prototyping and performance tracking
  • Manage digital content, communication and email marketing

Key Requirements:

  • Strong business knowledge of ecosystem, fintech, e-commerce, digital channel marketing and related strategies, including using social media, big data, mobile, internet banking etc
  • Understand regulatory requirements and emerging technology on digital acquisition, financing digitalization and engagement
  • Experience with business and digital transformation and managing e-commerce/innovation projects
  • Must have come from Financial Services
  • Cantonese/Mandarin skills is a MUST

If you are a self motivated Business Transformation professional with a passion for Digital, and are interested in exploring this role further, please send your resume to Wanny Soh at wsoh@ or call directly on +852 3695 5198 for a confidential discussion.

More exciting opportunities may be found on the Argyll Scott website at