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eCommerce Operations Manager - SEA

Job Title: eCommerce Operations Manager - SEA
Contract Type: Permanent
Location: Singapore, Singapore
Industry: Digital & e-Commerce
Salary: Negotiable
Reference: JN -012019-228288
Contact Name: Katie Macpherson
Contact Email: kmacpherson@argyllscott.sg
Job Published: February 08, 2019 07:16

Job description

Our client is a global sporting brand expanding on their eCommerce platform. We are looking to complete their eCommerce team with a strong operations manager for the region.

Responsibilities:

  • Ensure efficient and effective delivery of services by external partners in areas such as information technology, fulfillment and logistics, call center, and payment processing.
  • Manage 3rd party fulfillment and operation partner(s)
  • Work in close collaboration with the buying, planning, content, marketing and finance teams to achieve the group's overall ecommerce business and financial goals.
  • Optimize business processes to increase operating efficiency and enable increased focus on strategic, value-adding activities.

Requirements:

  • 3-5 year experience supporting internal functions within an eCommerce platform.
  • Understanding of business process management concepts and techniques, including process design, mapping, cost analysis, and re-engineering.
  • Experience managing vendor relationships
  • Highly organized, detail-oriented and focused on quality control and execution efficiency

EA Registration Number: R1765896
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105