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Director of Hotel Operations *THAI NATIONALS ONLY*

Job Title: Director of Hotel Operations *THAI NATIONALS ONLY*
Contract Type: Permanent
Location: Bangkok, Thailand
Industry: Sales & Marketing
Salary: Negotiable
Start Date: ASAP
Reference: JN -072018-174408
Contact Name: Cyrus Salimian
Contact Email: csalimian@argyllscott.co.th
Job Published: August 21, 2018 08:03

Job description

Our client is a multi-national 5* Hotel, with branches around the world. They are now looking for a talented 'Director of Hotel Operations' to take full responsibility for the implementation of operational strategies. This is a hands-on position that requires strong leadership skills.

Key Responsibilities:

· Manages all aspects of hotel operations including but not limited to Front Desk, Housekeeping, Customer service and etc,

· Designs and implements strategies to ensure operational efficiency,

· Solve guests problems and complaints through face to face, phone or email interactions,

· Leads a variety of teams and Managers of each department to ensure the smooth running of day to say activities,

· Ensure the hotels 5* standards and being upheld through the delivery of services that meet the expectations of guests,

· Creates a develops a system for staff to follow that will enable them carryout their tasks effectively,

· Create and clearly communicated metrics of success for each department ensuring they have received adequate training,

· Regularly communicate the progress and affairs of the hotel to the Group Director through weekly and monthly reports,

· Able to multi-task, prioritize and handle duties efficiently and effectively,

· Mentor, lead and coach team taking full accountability of the hotels activities,

· Implement new strategies to increase the standards of the hotel operations,

Qualifications:

· Bachelor's degree or MBA in related field

· 3 - 5 years of experience as a Manager or Director in Hotel Operations,

· Excellent in communication & negotiation skills both Thai & English language

What's on Offer:

· Great package with other benefits

· Challenging role to enhance your experiences

If this opportunity is of interest, please feel free to apply via email: csalimian@argyllscott.co.th for more details.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.