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SEA Client Engagement Manager, Luxury

Job Title: SEA Client Engagement Manager, Luxury
Contract Type: Permanent
Location: Singapore
Industry:
Salary: AWS, Performance Bonus
Start Date: ASAP
Reference: JN -082019-443184
Contact Name: Foo Kin Liew
Contact Email: fliew@argyllscott.sg
Job Published: January 29, 2020 09:28

Job Description

Consistently making headlines in luxury fashion and beyond, a trailblazing European luxury fashion maison is looking for a strategic regional SEA Client Engagement Manager to join its Singapore office.

Reporting to the department head, you will lead the evolution of clients' lifecycle (acquisition, retention and development) across the South Asia network to drive commercial goals and brand loyalty.

Key responsibilities

  • Develop strategic clients' insights reports to support the business and inter-departments in understanding clients' behaviors, unlocking future trends, and defining next-step actions
  • Define, develop and deploy global campaigns, recognitions programmes and development activations into compelling regional/local relevance
  • Create best practices for identifying target clients and developing contact strategies (including marcom contents, channels), and measure response and retain rate

Key requirements

  • Mandatory: 5+ years of managerial experience in related client management/engagement position with SG/SEA exposure
  • High proficiency in business intelligence, web and CRM analytics tools
  • Focus on delivering excellence across all channels with the brand and clients at the centre of decisions

EA Registration Number: R1982421
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105